Shipping & Delivery Policy

Effective Date: March 1, 2025

Thank you for visiting HR Mart (https://hrmart.co.in). Please read the following policy to understand how shipping and delivery are handled on our platform.

1. Platform Nature

• HR Mart is a multi-vendor listing platform where vendors can showcase their products for sale or rent, and offer various services.
• Customers make inquiries, and transactions (including delivery) happen directly between the vendor and the customer.

2. Delivery Responsibility

• All shipping, delivery, or service appointments are the sole responsibility of the individual vendors.
• Delivery charges, estimated delivery times, and shipping partners (if any) will be provided by vendors during communication with customers.

3. Delays and Issues

• HR Mart is not responsible for delays, lost items, damaged products, or service delays caused by the vendor or their delivery partners.
• Customers should communicate directly with the vendor regarding delivery tracking and status updates.

4. Services & Rentals

• For rentals (e.g., cars, clothes) or services (e.g., AC repair), delivery/pickup or appointment timings will be coordinated directly by the vendor.
• HR Mart does not provide logistics support for services or rentals listed on the platform.

5. Contact Us

If you face any vendor-related delivery issue or suspect fraud, please report it to us at info@hrmart.co.in and we will review the matter.